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Title

Never received a confirmation email (2 weeks later)

Posted by Vanessa Cr(ip:)

Date 2023-10-07 10:36:33

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Hi,


I also emailed a week ago but I am not sure it was received. I finally was able to make an account but my concern is that I have not received a confirmation email for two separate orders I made on September 24, 2023 and September 27, 2023. Fortunately I took a screenshot of the order confirmation so I remember the confirmation numbers but I would like a email with details of the order as it is easier to track. There is also no way for me to look up my order because when I checked out those items, I did not have an account. I used the same email for those orders as I did for this account but the orders do not show up under "my page."


Please help.


Thanks,

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